Last updated: September 2026

At Zonova Ltd (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal data. This privacy policy informs you how we look after your personal data when you visit our website (zonovaltd.co.uk) and tells you about your privacy rights and how the law protects you.

1. Information We Collect

When you visit or make a purchase from Zonova Ltd, we may collect the following types of information:

  • Identity Data: Name, username, or similar identifier.

  • Contact Data: Billing address, delivery address, email address, and telephone numbers.

  • Financial Data: Payment card details (processed securely through our payment gateways like Stripe/PayPal; we do not store full card details).

  • Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, and operating system.

2. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To process and deliver your order.

  • To manage our relationship with you (including customer support and notifications about your order).

  • To improve our website, products, and services.

  • To comply with a legal obligation.

3. Third-Party Marketplaces

Zonova products are also available on trusted external platforms such as Amazon, eBay, and TikTok Shop. When you purchase through those platforms, your data is processed according to their respective privacy policies. We are not responsible for the privacy practices of third-party marketplaces.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to employees and partners who have a business need to know.

5. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, or restriction of your data.

6. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us via our Contact Page or email us directly at our business email.

7. Data Controller

The data controller for this website is Zonova Ltd, a company registered in England & Wales (company number 17432164), registered office: 294a Denman Street Central, Nottingham NG7 3FP [confirm this is the registered office address]. You can contact us about your data at hello@zonovaltd.co.uk.